Questions people actually ask
The ones the front desk hears, in the order they get asked.

Daylight across a clinic wall. Assessment happens under this rather than under something flattering.
- Questions
- 12, in the order they get asked
- Answered by
- The people who answer the phone
- Not answered here
- Anything about your own skin
The ones the front desk hears
What happens at a consultation, and what does it cost?
It is free, it takes about forty-five minutes, and most of that is talking. A licensed provider examines your skin, you describe what is bothering you, and you leave with a written plan and a total — or with a recommendation to do nothing yet, which happens more often here than most people expect. Nothing is treated on the day of a first consultation unless the plan is straightforward and you want to proceed.
Why don't you publish per-unit or per-syringe pricing?
We don't publish per-unit or per-syringe pricing, because the number only means something once we know how much you actually need — and quoting it beforehand pressures both of us toward a bigger number. You'll get a written plan with a total at your consultation, and the consultation is free.
Who will actually be performing my treatment?
A named, licensed provider from our team, and you will know which one before you arrive. Injectable work is done by our nurse practitioner, our nurse injector, or our physician assistant. Device and skin treatments are done by our medical aestheticians. We publish every one of their credentials and the supervision arrangement they work under, so you can check before you come in.
Who is your medical director, and why does that matter?
Anita Rao, MD. She is the physician responsible for the medical services provided here, she writes and reviews the protocols and standing orders our providers work under, and Georgia requires a practice like ours to have a physician in that role and to identify who it is. Most med spa websites do not name one. If you are comparing practices, that is a ten-second check worth doing.
What is a good-faith exam and why do I need one?
It is an examination by a licensed provider before any treatment is performed, and in Georgia it is a requirement rather than a courtesy — delegated medical treatment cannot be provided without it. In practice it is also the appointment where we work out whether what you asked for is what you actually need, which is the part that saves people money.
What happens if you tell me no?
You leave without being treated and without being charged, and you leave knowing why. Sometimes the answer is a different treatment, sometimes it is a referral to a dermatologist or a surgeon, and sometimes it is that your face has had enough for now and should be left alone for a year. We would rather have that conversation than take a booking we do not believe in — it is the reason the practice is called what it is called.
How soon can I be seen, and how do I book?
Send a consultation request and the front desk calls you back to find a time, usually within a business day. We do not schedule a treatment before somebody has seen your skin, which is why a request is a request rather than an appointment. Consultations are typically available within a week and treatment appointments within two.
Do you take walk-ins?
For retail and to buy a gift card, yes. For treatment, no. Every treatment here follows an examination and a plan, and a walk-in treatment appointment is a treatment decided without either.
What should I do — and not do — before my first appointment?
Come with your skin as it normally is: no need to remove makeup beforehand, and please do not exfoliate hard in the days before. Bring a list of what you actually use at home, in the order you use it, including anything you started in the last three months. If you are considering injectables, avoid alcohol the night before, which reduces bruising. Everything else we will ask you at the exam.
Do you offer financing, and who is the lender?
Financing is available through third-party lenders rather than through this practice. We do not lend, we do not service a loan, and we receive no portion of any interest charged. Approval, credit limits, rate and repayment terms are set by the lender and depend on your application. Any figure shown on our financing page is an example rather than an offer of credit.
Why aren't there any before-and-after photographs?
Because the honest ones are ours to earn and the rest are borrowed. Most galleries in this category are not what they look like: the images are frequently supplied by a device or product manufacturer, licensed from a stock library, or taken at another practice entirely, and presented as though they were that practice's own patients. A before-and-after photograph is evidence, and borrowed evidence for a treatment you are deciding whether to have is worse than none. We will publish one when it is our own patient, photographed in our room under standardized lighting, framing and distance, with that patient's separate written consent specifically authorizing advertising use — consent to treatment is not consent to publication, and it can be withdrawn. In the meantime, ask at your consultation: your provider keeps photographs of our own patients' results on file, with consent to be shown in the room, and will pull the ones for the treatment you are considering, including the outcomes that were modest.
Can I use my membership benefit on someone else?
No. A membership benefit is attached to the person who was examined and whose plan it is, which makes it a clinical rule rather than a commercial one. Family pricing is available from the second household member, and gift cards work for anyone — those are the two ways to treat somebody else.
The disclosures behind these answers, in full, with the authority for each
Still have one we didn't answer?
Put it in the notes box. The front desk reads them before they call.